Frequently Asked Questions

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Payment and Shipping

 
 

Payment Options:
Personal or Business Check

Credit Card Options
Shipping Options:
U.S. Postal Service 
United Parcel Service

   

 

Frequently Asked Questions

 
 

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  1. What are the turn around times for orders ?
  2. Where do I send my sharpening order ?
  3. What do I need to include with my order shipment ?
  4. What are my payment options ?
  5. What are the return shipping charges ?
  6. When is a Clipper Blade considered small and when is it considered large ?

What are the turn around times for orders ?

For Scissors, Shears, and Clipper Blade sharpening, the turn around time is 24 - 48 hours. For equipment orders allow 7 - 10 days. For Clipper repair please allow 3 to 5 days.

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Where do I send my sharpening  order ?

Exact Edge
30760 N. Lakeview Dr.
Breezy Point, MN. 56472


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What do I need to include with my order shipment?

If you include a completely filled out work order form with your sharpening order, it will contain all the information that we will need to successfully complete your order. If for some reason you are unable to use our form, all you need is a piece of paper that describes what your order consists of, how you would like to pay, and where it can be sent upon completion.

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What are my payment options ?

Payment may be made in a variety of ways. PayPal is a safe and secure option that can be used. Simply indicate on the work order form that you would like to use PayPal. If you would like to use a credit card without PayPal you can include the information on the work order form, or indicate that you would like us to contact you for the information upon completion. You can also include a check for the total amount with the work order form.

Visa, MasterCard, Discover and American Express cards are accepted.

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What are the return shipping charges ?

For Sharpening Orders:

Return shipping charges are added to all sharpening orders under $40.00. For sharpening orders over $40.00 return shipping is free. For orders that do not specify otherwise, return shipping is via Priority Mail from the U.S. Postal Service. For orders that specify return shipping via United Parcel Service, the rate is $8.95

For Shear and Blade Orders:

 For orders that do not specify otherwise, return shipping is via Priority Mail from the U.S. Postal Service. For orders that specify return shipping via United Parcel Service, the rate is $8.95

 

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When is a Clipper Blade considered small and when is it considered large ?

A small Clipper Blade would be used by Barbers, Stylist and Groomers grooming small animals. A large Clipper Blade is used on horses and sheep in Clippers such as the Oster Clipmaster.

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